Last updated: 2 November 2026
1. Business details and contact
Ghumte Raho Travels
1115, B, 24B, Sector 24, Chandigarh, 160023
Phone: +91 99143 91215
Email: ghumterahotravels@gmail.com
2. Enquiry is not a confirmed booking
Submitting the website form, opening WhatsApp or speaking with our team is an enquiry only. A booking is confirmed only after Ghumte Raho Travels communicates acceptance and the agreed journey details, including the pickup, destination, travel date, vehicle category, trip type, fare, payment or advance requirements and applicable booking conditions.
3. Quotations, fares and additional charges
Taxi fares may depend on the route, distance, travel date, one-way or round-trip selection, vehicle category, duration, stops and itinerary. Please request and review a written quotation before confirming or making payment. The quotation or booking confirmation will identify the agreed fare and state whether tolls, parking, state taxes, driver allowance, night charges, waiting time, extra kilometres, additional stops or other costs are included or payable separately. No estimate should be treated as a final fare unless we confirm it in writing.
4. What tour packages include
Manali, Shimla and other tour packages shown on this website refer to taxi transportation based on the route and itinerary agreed with you. Hotels, accommodation, meals, entry tickets, activities, permits, guides and other third-party services are not included unless they are specifically listed as included in your written quotation or booking confirmation.
5. Vehicle, image and availability information
Vehicle photographs on the website are representative images and may not show the exact vehicle assigned to a booking. We arrange vehicle categories including Swift Dzire, Ertiga, Innova Crysta, Kia Carens and group vehicles, subject to availability. The exact model, seating arrangement, luggage capacity and vehicle registration details should be confirmed for the individual booking. Please share accurate passenger and luggage requirements before confirmation.
6. Customer responsibilities
- Provide accurate contact, passenger, pickup and destination details.
- Be ready at the agreed pickup point and time.
- Inform us promptly about changes, extra stops, luggage or accessibility requirements.
- Ensure passengers follow applicable road-safety rules and do not request unlawful or unsafe driving.
- Pay the agreed fare and any additional amounts disclosed and accepted in the booking confirmation.
7. Route changes, weather and delays
Traffic, weather, road closures, landslides, local restrictions, vehicle breakdowns and other circumstances beyond reasonable control may affect travel time or the route. Mountain routes can be affected by rapidly changing conditions. Where reasonably possible, we will communicate material changes and discuss a practical alternative. Additional stops, waiting time, date changes or itinerary changes may affect the fare and are subject to availability.
8. Cancellation and refunds
Cancellation requests, applicable charges and refund arrangements are governed by our Cancellation Policy and the specific cancellation terms communicated to you before booking confirmation or payment. Please review those terms and ask questions before paying an advance.
9. Complaints and customer support
For booking questions or service concerns, contact us using the phone number or email below. Please provide your booking name, travel date and route so we can identify the enquiry.
10. Updates to these terms
These terms may be updated when our services or applicable requirements change. The current version will be published on this page.
11. Contact
Phone: +91 99143 91215
Email: ghumterahotravels@gmail.com
Address: 1115, B, 24B, Sector 24, Chandigarh, 160023.